| Have you ever wondered what exactly is up with | | | | broadband High Speed Internet connection. This |
| VoIP and Emergency 911? This informative report | | | | means, that you are not going to be recognized |
| can give you an insight into everything you've | | | | by your physical address, but by your IP address. |
| ever wanted to know about VoIP and | | | | The information about VoIP and Emergency 911 |
| Emergency 911. | | | | presented here will do one of two things: either it |
| VoIP or Voice over Internet Protocol has gained | | | | will reinforce what you know about VoIP and |
| much popularity today. There are many | | | | Emergency 911 or it will teach you something |
| advantages consumers are discovering to using | | | | new. Both are good outcomes. |
| their broadband connections to handle all of their | | | | For some who use VoIP services and call 911, |
| telecommunication needs. People also prefer | | | | there calls will be routed to a Public Safety |
| integrating their telephony into one simple | | | | Answering Point Dispatcher, but when the call |
| network. VoIP can handle all components such as | | | | arrives, it won't have any information displayed |
| voice, data, email, and web communications. | | | | pertaining to location or user's information. |
| When VoIP first was revealed, it opened the door | | | | There have already been several instances in the |
| to many questions. For example, VoIP transmits | | | | news pertaining to VoIP and problems people |
| packets of data, or information, over the | | | | have had reaching 911 during an emergency. The |
| Internet, while regular telephone services work by | | | | FCC has issued regulations regarding VoIP and the |
| transmitting circuits- or electricity to create a | | | | problem with 911, but unfortunately the problem is |
| connection between one telephone user and | | | | not that easy to fix. The very infrastructure of |
| another. An example of this is the old switchboard | | | | VoIP differs from standard telephone lines; |
| operators who wearing headsets would frantically | | | | therefore the system of 911 does not work with |
| try to make the right connection and have the | | | | VoIP as it does with landlines. |
| correct talkers communicate with each other. | | | | The FCC has made the decision that VoIP service |
| This old method of using the telephones is called | | | | providers will have to have all customers sign a |
| Circuit Switch Networks. Because VoIP utilizes | | | | "statement or waiver" stating that they |
| packets of information, it is called Packet Switch. | | | | understand their 911 services may be disabled or |
| There have been complications in the way VoIP | | | | not working according to standard with their VoIP |
| users or Packet Switch networks connect to the | | | | service. |
| Emergency 911 systems. Back in August 1999, | | | | Some VoIP service providers have addressed the |
| the Wireless Communications and Safety Public | | | | issue by instituting enhanced 911 services, the |
| Act took effect. This Act enforces that all | | | | same as for cellular phone users, but there are |
| telephone carriers and services will provide 911 | | | | still issues that remain. For instance, if a caller is on |
| services for all of its customers. Mobile phone | | | | a VoIP through their laptop computer, or in a |
| carriers were having a hard time with the | | | | different location, the enhanced 911, may not be |
| Wireless Communications and Safety Public Act | | | | able to effectively track the computer because |
| when their services first were initiated. Currently, | | | | they are on an IP network. |
| all mobile services provide emergency 911 | | | | The safest measure to take, until this is |
| services for all of their customers. | | | | corrected, is to keep a basic landline phone in use, |
| When a person calls 911, their call is routed to | | | | if not only for the sole purpose of making |
| Public Safety Answering Point Dispatcher. It is the | | | | emergency 911 calls on. Also, you can carry your |
| nature of the Emergency 911 system that when | | | | cell phone with you, even if you use VoIP for |
| the phone call arrives at the Public Safety | | | | your calling needs through your laptop, or if you |
| Answering Point Dispatcher the caller's | | | | use a VoWiFi phone, just in case you need to call |
| identification will be displayed. This includes the | | | | 911. |
| caller's name (or the one registered for the | | | | If you do need to make a 911 phone call from |
| phone) and address. Mobile phone carriers have | | | | your VoIP, remember to stay calm, then let the |
| now included a global tracking system so that | | | | dispatcher know your present location |
| location can be traced to the specific location | | | | immediately. Remember, they won't have that |
| where the call is being placed. | | | | information in front of them. |
| The wireless form of 911 is known as E911 or | | | | You can't predict when knowing something extra |
| Enhanced 911. This includes displaying a cellular | | | | about VoIP and Emergency 911 will come in |
| phone caller's location as well as extending it to a | | | | handy. If you learned anything new about VoIP |
| surrounding range of 50-300 meters. | | | | and Emergency 911 in this article, you should file |
| This brings us to VoIP and the difficulties that | | | | the article where you can find it again. |
| VoIP service providers have when it comes to | | | | Olivia Tan provides tips and review on VoIP |
| 911. First, VoIP is not a landline service. It is | | | | service providers. Please visit for more |
| wireless or used by a router connected to your | | | | information on VoIP. |